I have sent a money order to offender connect address at P.O. Box 2868, Mobile, AL 36652 on August 5,2013, but the company claims that they have not received the money order. I have contacted VAC and offender connect and I just keep getting pushed to the other company. I have also sent an email to and I have not gotten any useful information from anyone. To cancel my money order it would be 30 days before I will get a refund. I am going to contact the chamber of commerce in Alabama on Wednesday August 21, 2013 for some help. This is riduclus that I have to go through all these changes. I am not working right now and unable to get any more money right now to add on my account.
to whom it may concern:
this the second time that I have emailed your company for some sort of help finding out where my payment for my inmate can call me the payment was sent to the address below. The money order was sent out on August 5, 2013 the money order number is 14736413239. I have not received the money order back in the mail or have not been able to track it. The amount of the money of the money order is $30.00. Please help me to resolve this issue so I can receive calls from my husband. He is in Wende Correctional Facility in Alden, New York 14004.
My mothers maiden name is Brown and I can be reached at or . Please help me to resolve this issue. As you can see from my account there is always money on my phone account so that I can resolve calls from my husband.
I also want you to know that I have already called VAC and Called the number of and I am just getting the run around each company is telling me to call Vac
I sent a money order for $50(by mistake- it should have gone to global tel link) - It was addressed as follows: Offender Connect, PO box 2868,Mobile,Alabama 36652 The return address is Jack Brinson, 50 Beechwood Ct, Carmel,in 46033
The receipt number is 14712787426 Please advise when I may expect to get it back. Thx Jack