After Purchasing a total of 3250 points my account was suspended. I was definitely charged for this transaction and am not pleased at all with what has happened. Would very much like a reply as quickly as possible so i can get this problem solved. +44 911 736 712.
After Purchasing a total of 3250 points my account was suspended. I was definitely charged for this transaction and am not pleased at all with what has happened. Would very much like a reply as quickly as possible so i can get this problem solved.
You are not the only 1. I fight with them for like a year now to get my acc back but all they say is "they cant be sure that i am the owner of this account" i gave them all informations i had what do they want more-. - should i tell them the story of my life or what.
I have a problem with Aeria Games. You guys are doing fraudulent deductions on my account. This last one was for two different amounts. One for the amount of $100 then another for $25. I would like someone to contacted me in regards to this and would like a refund and for your company to stop accessing my account. I would like a responded asap.
First off my account get blocked for no reason and i end up fighting with customer support for a week and every time they say my info is incorrect when i know it is not and i ask them why was my account blocked and they say they cant tell me that, like for gods sake's you can not even tell me why the account was blocked even blizzard entertainment at least will send you an email telling you why your account was locked or banned. Secondly Aeria Games needs like a phone app or an authenticator of some kind to prove its you rather than ask you for when your account was created every time you want to change something on your own account. And lastly i was going to hook up a monthly payment for Dragomon Hunter and possibly other games from Aeria Games, but seeing as i am still fighting with support to recover my account and get it unblocked i might have to go else where which is sad because i finally found a game from them worth spending money on and i was going to hook up a $75 month plan too.
I am not able to buy any ap for some reason you guys put my account on hold might be becasue i changed my email because i no longer had access to the old on please take my account off the ap hold.
Yo My character keeps freezing, Idk why I have a gaming laptop and I am good customer I probably spent around 200$ by now buying AP from dragomon hunter please resolve this immediately.
I've been trying to log in to Echo of Soul, but each time my Norton keeps blocking it Up until early this morning when I tried to log in I've had no trouble, but since the latest patch I can no longer get in to the game I've spoken with a Norton rep. And was told to contact you to get this resolved. Is there something I can do within Norton to fix this problem?I log in daily to play the game, but cant any longer. Please Help.
Did you get your account back or not?.
My account was banned too with nonsense reason about hacking etc. But i didn't do that i spend too many money too in this game, but in a day this is what happen. They say they did not want to lifted it. Help me all of them are nonsense. Seriously, i need clear reason.
Yea my account got banned for being hacked in to and i'm having a lot of trouble trying to get it back.
Hey there, I was wondering if I could get this ban appeal looked at as iremember having the account a while back and I spent a lot of money on it. I was banned for being hacked which doesn't make any sense. So any helpwith me getting this account back would be so helpful Thank you. The main website ticket system keeps saying it cannot send the message.
The number is a fax machine and then do not answer when tou email them I email them about a game that I bought a founder pack and played one and now can not play the game plus there is only one server so how do I play then.
My account got banned for "account sharing' when it was hacked on the first place aeria are you insane i hope you unbanned this soon cause as i said i will not stop until i get my account back.