Dear customer service, I recharged my mobile net from two days ago, but there is no signal of mobile net, that's why I can not use my whatsap, so I check services not enough credits available, could you please check my number is 71-970598 and solve the problemThank you for your cooperation and best regards, .
Every time I travel my phone roam automatically. This time it did not, not even messages. What shall I do My number is 03269857.
Dear customer service, kindly note that i had a problem that my phone had been stolen in Cyprus four days ago, my cell number 70172265. My name is Christian hawilla. Please let me know what shall i do. Best regards, .
Kindly send me the email address to which I can send a copy of my ID card in order to proceed for stopping my line.
My old number was no longer active. so I bought a new number one month ago. The number is 71-742736. I bought it from Saida, but i am From Beirut. But when i started using, i saw that another person was using this number at the same time, on "whatsapp, tango, viber, line." Till now I am receiving calls, messages from his contacts. My name appears as "Maher". His name, on true caller and number book. What should i do ? You can help me or should i buy a new number?
Need more details how to recharge my alfa number. If i am outside lebanon.
gud evening my problem is,i recharged my mbl net last October nine I am subsciribed already but,in my mbl there is no signal of mbl net,thats why i cnnt use it.and my whatsaap also doesent work.can you please check my number 71834970 and I am using Samsung galaxy fame,thank I am willing that you can solve my problem about this...thank you
dear Mr. Suhad,
i can help you, your solution in this case is :
you must call for 03616695 you first number and tell him to unlocked his phone by sending an "empty message" to 1014.
and after that,from your phone using still send your new number 71614086 to 1014 again, but by writting "71614086" to 1014 and it will be reactivate to your new number using.your are welcome :)
Hello!this number 71669907 alpha was for me since three years ago.but I have being another number too by mtc and now the first is locked!and the second is desactivated so forget to send a empty SMS to 1014 by the same phone to me!so how my first number can be reactivate?and how time I must wait!?So I hopr to be open as soon as possible to me and expand customer delegates communications Co.This is because there is pressure dence services by alpha network connections, that does not convert customers well and faster and guaranteed!.I still prefer alpha than mtc, but some mistakes from alpha services be too late to active and this thing is so bad!
i bought a new number today (71614086)
when i put it in my old mobile, it didn't work and display " no service "
my old number was canceled since first 2013 as i think
so, please tell me what is the solution ?
For more information my second number is 03616695