Hii I am Rachna Chaudhry and I bought Anneklein watch from new york. ALL of a sudden my watch has stopped working. As my watch is within two years warranty. I want to know where in India MUMBAI city I can get it repaired. I have tried on internet to find the same, but unable to do so. Kindly provide me name and contact details of service centres or stores in MUMBAI so that I can get it repaired or exchanged.
I tried calling the customer service number listed here for Anne Klein, but I was told that it was incorrect. I was given another number, which turned out to only handle Anne Klein watches. I'm contacting you to complain about the fact that this weekend a pretty new Anne Klein purse I have (bone color, small tote with polka-dot cutouts) absorbed dye from a dress I was wearing (4 years old which had been dry-cleaned) leaving a dark stain on the handbag (the body and the straps. Only "Goof-Off", an automotive cleaner, did anything to the stain, which is lighter, but not removed. I like this purse, but I do not think I'll be able to use it again. I do not understand why this occurred and would like to speak to a customer service representative.
I generally love the Anne Klein shoes because of the fit. Today, I wore a pair of navy loafers for the 2nd time. Just general walking. The front toe area not only got scuffed, there is almost a hole through the shoe in that area. I've had these shoes for quite awhile; however, I just began wearing them. The same thing happened to another pair of navy loafers; but, since there are a pair I wear often, I thought they were just getting old. 2nd time for a "new" pair? As a senior, I can not afford to keep this company in business. I do not know how to send a picture.
I have loved Anne Klein for many many years, I am now 84. I wonder if you can help me with rigs problem. We are on a cruise and we stopped at Bermuda-I was shopping and saw this beautiful mock Croc bag. I thought, and so di the sales assistant that it was navy blue-the lighting was not perfect. Only when I left the shop and returned to the ship(, which was departing for final destination NYC.) did I see the color was not navy, but a brighter blue-this will not work, its a gift for my daughter's 50th. She wears navy Blue. Can you please recommend a solution. I will be staying at the Beacon Hotel until I return to UK Oct 26th.
Dear Anne Klein,
In the pass 12 years I have purchased three Anne Klein watches, just love them The last one was purchased about two years ago and stopped working. I assumed it was the battery and took it for a new one, only to be told that it was fully charged, it was the watch that was broken. I am very upset, 68 and on a limited income and do not understand why this happened. Can you help me out here?
Candice Young .
Do you have replacement handles for my hot pink purse. After one season three out of the strap loops that wrap the metal gromots are tearing. It has been sitting in my closet for a couple of years because I just couldn't throw it away. The rest of the purse is in mint condition and I love it. Please help.
I purchased the Anne Klein watch several years ago. Several days ago the watch crown fell off. Could you please tell me where do I take it to replace the crown?.
I was on hold for 15 minutes. That is unacceptable for a business customer service help desk. I need to get information abut a bag repair, but can not fathom another long wait time. What other option do I have for customer service?.
I am a customer of yours and have been for many years however, your porcelain watches have been a source of disappointment for me. I have two of them and both have broken; one I sent for repair earlier last year, this other one fell and broke on the ceramic floor. I was charged an astronomical fee to have it fixed and now I am worried it will be the same story of expense in this case. Is there someone who may help me get it repaired closer to my home in MA. I am perplexed that the seller, in this case, Macey's will not fix it Thank you very much. Dolores C iccanesi.
I have a quilted jacket that has lost two of the metal toggles that turned in order to close the front of the jacket. Not sure if incline can resolve this problem, but without these toggles the jacket is worthless to me
I have been trying to send you an email but have no idea how to do the photo part. Im 77 and not very good on the internet. Its about a watch i bought on the cruise ship anthem of the seas late november as a xmas present for my daughter only to be embarrassed by the fact it stopped working after two days, she took it too her local jewelers who checked it over, and discovered the battery had expired, and asked her if itwas old stock, i was very upset, because no it wasnt even in the sale section my daughter has now had a new battery put in.
Hello, I have bought two identical Anne Klein watches that both have the same defect in the mechanism. Having changed the battery twice in the first watch, I realized the fault was in the mechanism. The cost to service the watch was the same as the retail cost, so I simply bought exactly the same model of watch again, only to have the same defect in that watch too I. E. The watch keeps stopping. I would like a replacement or free repair of the watch, please. Regards, Dominique.
I bought my wife an AK watch 11 months ago on a Norwegian Crouse line Vessel (arround 100$ cost). About three weeks ago it started to work / don’t work on a daily bases. I thought it was the battery that had to be replaced, but it kept the same afterwards as well, meaning that the mechanism is not OK. My wife has several watches of you, but it did not happened before. Since I can’t find any solution in Israel, I’m kindly asking for your assistance / compensation / refund. P. S. – You may tell Anne that we have met few years ago while flying together to Hong Kong :) ?.
I purchased an Anne Klein watch 109536RMRG from Dubai Mall on 1st January 2015, the warranty period is two years. On wearing the watch, I get a terrible rash on my wrist almost immediately and thus not able to wear for a longer time. The quality of metal used appears to be of low quality, as I never get rashes from wearing watches. I expect a reply and a replacement as it is under a two year warranty.
I bought an Anne Klein Suitcase from TK MAXX in the UK about a year ago and some of the zip tags have broken off. The Suitcase was guaranteed for 5 years but i cant find the receipt. Its a wheeled black case with a Snake/Python trim. I was hoping if you knew the design was recent you would be able to repair or replace it for me as it would still be covered by the warranty. Many thanks Zena Makey
I bought a pair of gold shoes in Belk Stores in Florida. I wore them twice. I have a wedding this weekend and was planning on wearing these dress shoes, when I took box out and looked at shoes, they were torn on left shoe left side. Was upset because I paid about $55:00 for shoes and wore them two times. This should not have happened to your shoes Can you help me in this situation?.
Hi I bought a pair of sequined gold shoes form Belk Stores in Florida last year. I wore them twice and was planning on wearing them to another wedding next weekend, when I went to see them they were torn on left shoe left side. I wore them twice. I was very disappointing when I found this out. This should not have happened, I paid about $55. 00 for shoes. What can I do and how can you help me. 31WN.
I was given an Anne Klein gold bracelet that tarnished after one wear.
I recently bought an Ann Klein Mix it Up purse on Feb three and today, Mar 13 I noticed the hardware on the front pocket was missing. I was wondering how I can replace that. I paid a lot for this purse.
Purchased an Anne Klein purse that had a defective strap. Did not use the purse until after 30 day return limit at the store. Called this number and was instructed to return the purse via a traceable mailing method and was promised a gift card (for value of purse and up to $7. 50 toward postage). Returned purse and heard nothing. When I called after four weeks, I was told Anne Klein gift cards were no longer being issued and was offered a choice between two other brand gift cards. Neither brand is one that I use. I have emailed, but am no longer getting answers to my emails. Right now I am out $34. 99 plus 6. five percent sales tax($2. 28) and the $9. 00 it cost to return the purse. My experience has been a real disappointment.
I bought a bottle of HER perfume and cannot use it as the spray does not work, the case is sealed so I cannot get to the nozzle to clean. I bought this bottle in Spain at a perfume shop in a the Shopping Mall in Ondara and as I live in UK I cannot return. Can you please help. Regards Nola Daubeney,
25, Sapphire Ridge
Hampshire, PO7 8NY
I have purchased a pair of sandals (Anne Klein ) in Montreal, Canada at the Bay store. Unfortunately after wearing them twice they started to to fall apart. I went to the store to return them, but they refused to give me a refund and told me to contact you. I am wiling to send you a picture. Can you please help. Sincerly. Fernanda