Hi, I subscribe to the Birmingham news 3x per week and have noticed there seems to be a problem with our deliveries. The Sunday paper used to arrive way before eight am, but for several Sundays now it is not delivered until nine or after. Almost long enough to where I think delivery was not made and call to report a missing paper. In addition, it is no longer thrown next to my driveway. For some crazy reason it is now being thrown on the other side of my yard to where I can not just pick it up when I back out of the driveway. Last Wednesday it landed in the gutter and I didn't find it until I got back home from work. Could you please speak to the delivery person about this? Thanks.
I saw online this morning that al.com is endorsing hillary clinton. I'll be cancelling my subscription to the birmingham news delivery asap.
I have been trying to unsubscribe. I have had no luck in contacting anyone to help me with this. Please stop sending me the Birmingham news Sunday paper.
Hello, I have received a picture of an article that is showing as the Birmingham News. The date on the paper in the picture is showing November 17, 2015. To my knowledge the News is only in print on Wednesday, Friday and Sunday. Of course the 17th is a Tuesday. Is there anyway this could be validated as a true print copy? I have attached the photo.
My paper was not received yet again. We have had our paper delivered approx. one time per month.
In Alabaster, 340 11 th Street North Westour delivery was to have been restored on Sunday, October 4. It has NOT BEEN restored as of this date. No Birmingham News at this address this week on Oct five, seven or 9Please resume our delivery service as requested.
I have complained about my paper not being in the paper box 4-5 times now and still i get a newspaper that is wet, turned yellow from the sun or unreadable from being ran over by traffic. When i signed up that was the one stipulation I had and apparently its too much trouble for the carrier to put it in the box labeled Birmingham News. When i signed up it was two papers a day and now its three a week with them unreadable. Don't mind taking my money just do not provide service as promised. And good luck contacting customer service on the phone, they are as sketchy as the delivery.
If having my paper put in the paper box provided by you is not possible on a consistent basis then this a notice to cancel my subscription.
Well after several years of no paper, i decided to subscribe again. Delivered wed. And Friday did not deliver at all. Hoped this inst the service I will be receiving.
I have tried for four weeks to unsubscribe from the Birmingham News with out any luck. Stop it now. DO NOT bill me again. Dennis W Smith113 Beasley DriveHueytown, Alabama 35023.
The FIRST ten pages of our Sunday Birmingham News is missing. We called the "help"and "customer service" phone numbers and guess what. You are closed on Sunday. Want us to call back during business hours. Since you have raised the subscription rates 20%, we would suggest that you would provide better service to your customers.
Your having the same problem with the Birmingham news. They charged me twice in the same month and no paper. Are we not lucky.
I have called many times and asked politely for you to stop throwing add paper in my yard. I will ask again, if you do not have enough clot to stop this who does. No another one please, I canceled the news at my business because of this. I do not like litter and this is my property and do not dump on it. Randy Hall 2165 Russet Meadows Ln. 25244.
I paid my account on March two, 2015 and it still is not shown on my VISA credit card account. Today in March nine, 2015.
Our Sunday paper is thrown in our ditch almost every Sunday making it impossible to read or use the coupons. A big waste of our money.
We did not receive today's paper and have been trying to get one brought to my house. I would like a paper brought to house tonight.
I have called 325-4444 four times to request opt out of extra section delivery. Each time i was assured delivery would end. It just keeps arriving in my driveway. I opted out of delivery twice online at the extra section website and the extra section keeps on arriving despite the fact that i got a confirmation email stating delivery would stop. This is abusive.
I was in my local Walgreens in sylacauga Alabama I went to purchase four news papers they would sell me, but two if your goal is to sell the papers why does it matter how many one person buys I wet in yesterday morning
Just called Customer service and reported that I have not had a paper delivered to me in the past since November 1st. Told I was given a credit on my account for the missed paper for one day. I wanted to make sure it was delivered and asked for my carrier's name and phone number and she said she didn't have this information. Wanted to check and see if my paper is being stolen or if the carrier is not delivering. I am giving this one more week. I did not get a paper yesterday (Black Friday edition, nor has my Friday paper been delivered yet 9:00 AM Nov 28). Plan to cancel if I do not get a paper by the end of next week.
$12. 50 is being deducted from RobertKey's bank account each month. This started in July and I have not been able to find out why this amount is being taken out since I do not receive a newspaper. I have called several times and have not been able to resolve this and told I could not cancel this amount because they can not find this amount in their records. Please help.
My paper is late and I had to search three times to find a phone number that actually worked to report the late paper. The number for the circulation dept. Listed on the Facebook page is no longer in service. Searches for Birmingham News Circulation Dept.come up with no useful information. So, in short, The News reduced the papers and content they deliver, then hide the customer service dept. Contact info to make it more difficult to find them. Oh, and they did not lower the fee they charge for these "enhancements". What a deal.
Hi, i purchased a sunday paper from the box at 400 carson road, for the purpose of getting the coupons, got ready to look at paper, there was no coupons inside the paper.