How is it possible that from my Visa account has been debited without my knowledge. Charges is taken from Google Gameloft and EA-mobile games. Charges taken Place at the beginning of August 2016 the sumof almost 800 £. These games are:
GOOGLE *Gameloft Inc. G. Co/payhelpÄ (GBR) and GOOGLE *EA Mobile g. Co/payhelpÄ (GBR)
I know that my daughter is playing these games, but how it si possible that she can buy these games. She has not my Visa card and she can not read or write, so it is impossible that she can pay these games
My Visa card number is 4324 6600 9173 3099
My daughter is six years old
I Want my money back
Thank you for your help
Vanha Yhdystie 31 C
email: jouni. Fi.
Im Chris from Malaysia. Its been months that i could not log into my Total Conquest game on blackberry platform. It said'There seems to be an issue with your account', Please contact customer care. For your information my game name is 'Chrossio'. Please help me fix this, thnx in advance. Sincerely,
My asphalt eight airborn is always showing a notification banned.
I was playing the my little pony game and after I purchased gems the game banned me for "suspicious" activity, I have no knowledge of doing so, I do not really play games that often, I just really like this one and I have only have had it for a couple days. Please fix this. Also every ID you give me it will not use in the ID section. It always tells me my email is wrong, but it is the email I used to gain my id. Please help.
Hi i have just come out of hospital and i have had a head injury i have forgot my username and password my email address is and my character names are zheng, zeltrex and zizzy can you help me to recover my username and password i cant remember it.
Help from here is none existance. Try calling, no help. Tried saying on web page, no help. What is the deal?.
My ten years old son play a big amount of money without my permission.
I have been banned from playing ice age village due to superconductivity please help I didn't do anything wrong.
I have been banned from playing ice age village due to suspicious activity please fix because I didn't do anything wrong.
My fiance got a 9320 blackberry and download iceage village so she bought icons twice and never got them and the code you send her s invalid so I want you to sort this out immediatly please. And also she download iceage4 continental drift and also didn't get the game, but already paid for it this is un acceptable I want this sorted out today please thank you. Her cellphone number 0765806420.
Hello, i bought $10 worth of gems for Dragon Mania game for and i have zero gems available. I think there was an error with the game and it updated or reinstalled itself or crashed or something. Please have a look at this account and credit the $10 in Gems or i'll have to call capital one to cancel the transaction as i do not have the gems. Thanks.
I am new player of March of empires from pakistan. Game stop loading at 69%, connection server failed error. Contact number 03004208343.
This is the second time you guy have banned me. I don’t know why you are doing this to me. Last time you guy didn’t help me. Please help me this time and tell me what I have done wrong.
Hi GameloftI am Awackash Vishwakarma complained before that my asphalt airborne is not updated to my previous profile, even its not showing in cloud that I have saved earlier in Google as well as in Facebook……Its rather showing the cloud of new profile only I reinstalled two four times, but its not showing my previous profile and in xbox achievement its now also its showing 20/20 gamer score 200/200 and even in multiplayer my rating is 1465 of previous profile while level is showing only 1So I request you Game-loft check my profile and please bring back my previous profile where I completed all most all season only nine was remaining almost all cars were unlockedNow I don’t want to play from the beginning rather I ll delete this game…. So help me Game-loft what should I do to bring back my previous profileJust check in your server I not lying…. U can see my profile every detailSo please bring back my old profile.
Dear, i am Sayan Dutta from India. I really like playing "TOTAL CONQUEST" an awesome strategy game from Gameloft, but few days ago i lost 1500 glories, without reason. I was left with just 50 glories then after 1. I play the game on my PC and win 8. 1(downloaded from win store). Glory from conquest also fails to save. I tried reinstalling the game three to four times, but got back nothing. Now i have acquired 500 glories again and will be really very thankful if i get back my lost 1500 glories and make a total of 2000 . PLEASE reply soon and give me back my GLORIES.
My nephew has downloaded a service pack for the Minnion Rush Game. I did not give permission to him and therefore I would like the £6. 00 refunded please. I would like your urgent response otherwise this matter will be presented to the Financial Ombudsman. RegardsMark Ansell .
Dear sir i use asphalt eight in windows 8. one properly before 10-12 daysbut now i am use this game its start on screen and i show the logo of Gameloftafter that game automatically minimizeso please give the solution i belongs to Indiai uninstall and again install it, but not play.
We have charged on our account for Rs 59,84 eur. We didn't bought anything. This is fraud with our Master card and we will have our money back. Thank you in advance.
My username jhyruz_1012 in game loft chaos and order cannot open this happened when they updated the game. I kept on logging in, but cannot go through and said username or password is incorrect.
I have never ordered or used this bunch of crooks. I have told E E in the UK that I resent being charged for something I have not ordered. At first I was told that E E would correct the charges and refund me. Second time I was told that E E could not correct the problem and that I had to contact this cavo de ladre direct. The telephone number given was no use. Quite soon, E E/Orange will contact me to renew my annual service deal. Guess what my response will be?Va fa'n culo.
I paid rupees 30 for availing double credits pack, but I have not received the benefit yet. FYI: GLINAPP/2.
I cannot seem to get by Atlantis reborn quest. I have built over 25 submarine factories and still stuck on same quest. How do I move forward in this game? If I cannot complete this quest. The game doesn't acknowledge the fact that the quest is complete. What can I do to remedy this problem.
Hello, my name is Gabriel Popescu. I've updated GT Racing two and I lost all my RT from challenge. I had 10315, but after update I have 1300. Please fix this issue for me. Thank you!.
I do not know why Gameloft is doing so. They think that they are improving their standards by doing so. Firstly the aspahlt eight is too big to install. And yet they are banning people from playing. I had my worst experience ever with Gameloft. Gameloft,can you mention the lists of suspicious activities. Because you have blocked me for the same reason. Now i want my game back at any cost.
Hi, There is no complaint at all, love all of your "modern combat" series. I own them all and can never stop playing them. You guys are the best game makers that i have ever seen, you keep making them will keep buying them. I tell all my family and friends to get your modern combat games because they are the best. I play them on my ipad 4th generation, but unfortunately i cannot download modern combat five because of my ipad touch because i need ios seven and this ipad only goes up to 6.1.0 as i had found out from apple. Could you please (i beg you ) make it so that ios 6.1.0 can play this game too.
Keep making more of these greatest series of games. The world loves them.
Regards, keep up the great work making these awesome games.
I especially like how most things in the games can be shot like glass, some computers, etc.)
I have never give Gameloft my Credit Card number. I have never had any deal with Gameloft. Yet, I was charged USD 9.99 on 07/15 # checkcard Google.com/CH CA.
I received a text from PayForIt advising I had purchased a £2 game from Gameloft. I am 69 years old and do not purchase games to pay on my mobile phone. I was given a link to enable me to download the game which I have NOT done. I require a refund immediately and your assurance this will not happen again. I reside in the UK my mobile number is 07963 142719 (not sure of code)
Hi, i just started to play order and chaos.
Everytime i log in i do it with the "facebook log in" button.
But i would like to swap my facebook log in account to a real account,
So everything i log in it will be with an account name and a password.
Please help me out.
I am british and live in uk. I received a text from 18th June thanking me for my £2 purchase from gameloft. I haven't purchased any games from gameloft and haven't downloaded from the link sent in that text.
I am a 69 year old pensioner and do not purchase games to play on my mobile.
I have not been able to obtain a phone number or the form which i need to complete to request a refund.
Please contact me for my mobile phone number to rectify the situation immediately and refund the unauthorised charge you have made.
Why do i keep getting unauthorized charges against my credit card. When i am not using any applications from your company? I downloaded some free games and have since deleted all of them from my phone. My cell number is and my name is jozef wells.
Hello my name is mia artis and last month and also this month there was a 5.99 fee taking off of my card with the numbers ending in 5345. I would appreciate if someone could contact me at or email at so we can solve the issue thank you and have a nice day
I was on the top ten for arena and dungeons and I have yet to receive my rewards my character name is lickem and I am on the swamp server please fix this.....
My name is Fernando and i live in Monterrey, Mexico, I purchased a copy of the game: HERO OF SPARTA HD for my Galaxy S2 GT-i9100 through my Carrier: TELCEL just two hours ago, the Download Completed, but when i open the game it says "THIS IS NOT AN ORIGINAL COPY", i then contacted my Carrier, but -as expected- and -as always- they told me they couldn´t do anything about it. The reason why i did the Purchase through my Carrier is because that particular game -HERO OF SPARTA HD- is not available in the Google Play Store for my region and because i have played it before on my old device that was an iPhone and i think the game is awesome, my carrier said that there is a Number or something in the message with the link for the game, but i can´t find it. What should i do?
I have been trying to cancel some game that I never even.game I never approved of( font even know which game it is) and I contacted Fido and they refunded me the first month, but it needs to be cancelled thru u. Please contact me, or give me an email address
Suggest you take this mail serioulsy. My kids and myself have spent in the last year over 5000 usd playing order and chaos. Last day I spent about 700 usd on my kids and we played for a bit. Everytime, after every update and not including the dupping and all the things that are completely wrong with the game something happens. This is fraud. I have about 40 people, all visa statements in my account and ready to ask a lawyer to make sure I either get my money refunded or have my accounts working like they should. You are selling a service not running a multi national embezzelment and dirty scandalous internet fraud corporation. Act like such. My characters are lvermaak name and sergio 1234 name and arcadian forest servers and american server. Just so you do not take this as a joke i have called all head quarters my companys name is Interseafood we invoice over 30 million dollars a year in fish. Just like people do not steal in this industry it should be the same.
I bought 50 city cash in game Little Big City for Rs.50, but I did'nt got redeem code.please send this code on +
I have asphalt eight on my iphone five i do not know why it is showing that your account has been banded please look into my problem i want to play this game it is telling to contact with customer care please solve my problem
gameloft took my money rs30INR and SMS charges, but did not send any SMS . game was wonder zoo . i lost my money by buying diamond, but gameloft did not send any SMS with code. my mail ID
My son who plays the football game has accidentally purchased some add on to the cost of approx £60. This is no use to my son or family and would have been as well burning the money. I guess this is how they make money, but I can not afford this. can not find contact details to complain ( surprise, surprise). Will have no money now to feed my family. This should not be allowed!
I am really not in the mood! I need a verification key for my password reset: y'all have sent one email about resetting my password and I am extremely pissed my email is contact number Is
I want you to stop sending me text messages as soon as possible as ihave tryed to stop and it says failed if not I willl report it
I was charged a total of $973.83 on gameloft's wonder zoo and cant get a response from anyone in customer service. It has been five days I did not authorize these charges. Thats almost a thousand dollars on a game! Who lets someone even spend all that money? This is rediculous and very frustrating to say the least.
Gamesloft is an absolute disgrace my progress crash when I was playing a match and I was on level 70 and season nine . since the customer care send me an email to confirm and its now well over a month. My username- g8anco and my telephone-07446128281 can gameloft customer care live up to their standards and expectations. Thanks for your attention
Somebody got ahold of my credit card number and ran up over $500.00 in gameloft charges... I cant pay my rent or any of my bills now. I need to talk with a cutomer service agent at gameloft to take care of this, but i cannot locate a phone number. Please help me???? I cancelled my credit card so it wouldnt happen again, but i need to talk with a gameloft agent.
I AM SUPPOSED TO E REFUNDED BACK $30.00 FOR GAMES I WAS CHARGED FOR,THAT I NO LONGER HAVE ON MY MOBILE DEVICE OR HAVE THE APP. I ALSO HAD SENT IN A CANCEL MY SUBSCRIPTION TEXT.BUTVWAS STILL BEING CHARGED. T- MOBILE ASSISTED ME W/ SENDING YOU THE INFORMATION AND FOR MY MONEY TO BE REFUNDED AND I STILL HAVEVNOT GOTTEN MY MONEY NOR HAVE I HEARD ANYTHING FROM YOU PEOPLE.I ALSO CAN NOT SEEM TO ACCESS A CUSTOMER CARE NUMBER FOR YOU SO I CAN TALK W/ SOMEONE BOUT MY REFUND.THE CUSTOMER SO CALL NUMBER I CALLED NO ONE PCKED UP AND YES I LEFT A MESSAGE W/MY NAME AND NUMBER AND MY CONTACT NUMBER WERE I CAN BE REACHED. I JUST WOULD LIKE TO BE REFUNDED BACK MY MONEY.THANK you FOR YOUR TIME IN THIS MATTER.DENISE P. SANCHEZ TELE NUMBER I HOPE TO HEAR FROM YOU
i want to download gta game for my Samsung bada 8530 it has been deleted from Samsung app please give me a sujjestion or help me to downlod game in my mobile.please contact me on +91 9000362486 or else send me a mail to please do sumthing for me.
i purchased a game, but till now i could not rcv my purchase code please snd my purchase code on my number+
i have the game kingdoms and lords i have buyed diamonds in it, but igot internal server error in reply, but i have charged for buying the diamonds total i lost my money i want to have code for diamonds please send me on
I purchased Dungeon Hunter HD for my ipad. However, it has some serious audio flaws which make the game unplayable - unless you turn all sounds off. The sound effects - sword slashing, grunts, chests opening, ... - once initiated keep repeating endlessly until you finish the level or quit (because of the irritating repetition). Fix? It would also be nice to be able to send an email to customer service with the complaint, but alas, I have not found one yet.
My name is Julian Dodds and on Sunday July 7th - I received a message on my phone thanking me for my 19.00$ order for tokens. I am stunned because I made no such order and cannot afford to spend 19$ on tokens when I am unemployed and need to buy groceries for my family. I do not know how this happened, but I made no such order and am still trying to figure out how you all got my debit card information. My phone number is . I am trying to see where I can get a refund, but theres no phone number I see, but will keep trying - I cannot afford this.