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J.Crew Group, Inc is a privately held company that is engaged in retailing of men's, women's and children's apparel, footwear and other fashion accessories such as sweaters, pants, jeans, outerwear, skirts, wedding and party dresses, sleepwear, handbags, scarves, hats, gloves, belts, watches. On other hand, it also sells hair accessories, beauty products, sunglasses, shoes, shorts, wallets, jewelry etc. The company has a network of 333 retail stores throughout the country. It operates through four division namely- J.Crew, Crewcuts, Madewell and J.Crew Factory. J.Crew Group, Inc is wholly owned subsidiary of Tpg Capital and Leonard Green & Partners. The company also sells its products by online at its website "jcrew.com". J.Crew Group began its journey in the year 1983. After some time, The company was opened its flagship outlet store at New York's South Street Seaport in Manhattan under the brand name of "J.Crew". In 1988, it opened the store under the brand name of "J.Crew Factory" and in the year 2006, the company introduced to Madewell. Its headquarters is located at 770 Broadway in New York City, United States. The company provides multiple payment options through Visa, MasterCard, PayPal, and American Express. The company also provides J.Crew Credit Card to their regular customers. This card is used in any J.Crew stores and online payment at jcrew.com. The J.Crew Credit Card can not be used in stores outside of the United States. In addition to the Untied States, J.Crew Group, Inc has retail stores in Canada. The company opened its first store outside the USA in the Yorkdale Shopping Centre in Toronto in the year 2011.

J Crew Address Detail

J Crew address is J.Crew Customer Relations, One Ivy Crescent, Lynchburg, VA 24513-1001, United States.

J Crew Official Email Address

J Crew email address is .

J Crew Customer Service Phone Numbers

The Customer Service Phone Number of J Crew is , + (touch to call)

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J Crew Customer Service Phone Number Complaints and Reviews

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Ms. Ami Minteer TellsMar 17, 2015

We had a horrible shopping experience today at the UTC J. Crew store. First of all there were no sales people in the front half of the store for our 45 minutes of shopping. We had to actively pursue a sales person to ring up our $550 purchase for at least five minutes. When we finally got a person to write the sale my daughter's online offer of 25% off was too difficult for the employee which prompted the " manager" to appear and it took the two of them at least ten minutes to figure out what qualified for the 25% off which saved us $100 that would have been otherwise charged to our account. The grand finale of this experience was when the employee rolled up the $500 worth of merchandise into a ball and tried to put it in the bag that way J. Crew needs to work on their customer service immediately or they will lose this otherwise loyal customer.

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