Kcb rossbot.ru

254 (20) 2287000/ 254 (732) 187000 is the Contact Phone Number of Kcb. (See More Contact Numbers Below).We have briefly described Kcb with all contact information. Get more customer service numbers of Kcb. Post issue for any problem with Kcb. if you find Kcb customer service number wrong, then please tell us in comments of Kcb.

Kenya Commercial Bank Limited (KCB) is the corporate and retail banking services provider, based in Kenya. The bank was incorporated in the year 1896 and is headquartered in Nairobi, Kenya. The bank provides various personal banking services like current savings and savings facility, and loans such as easy pay loans, personal loans, and cards facilities like master card, Visa card, prepaid and credit cards. It also presents Biashara banking and advantage banking services to the citizens of Kenya. Besides, the Kenya Commercial Bank Limited presents foreign exchange to the consumers.
Official Contact Number of KCB for All General Inquiries
Phone: 254 (20) 2287000 / +254 (732) 187000 / + 254 (711) 087000
Official Contact Number of KCB for Landlines Users
Phone: +254 (20) 3270000 / +254 (20) 2851000
Official Contact Number of KCB for Mobile Users
Phone: +254 (711) 012000 / +254 (734) 108200

Services Offered By Kcb

There are number of services that are rendered by Kcb, and some of them are mentioned below:
  • Internet Banking: Kcb Customers can access their account anytime from anywhere and can also transfer Money to different users.
  • Mobile Banking: Users can use Mobile Banking If WAP is installed in their Devices and can easily make their payments, view their Report history and can do much more things.
  • ATM Services: Kcb has More than 40,000 ATM's available across India and users can make their transactions without any charge.
  • Aadhaar Services: Customer can also merge their Aadhaar Number with their Kcb Accounts by three means, visiting the branch, through ATM or through SMS.
  • NRI Services: Those NRI Customers Who want to have their flat in India are fully and financially supported by Kcb by rendering them different loans to set up their plans.

Social Media Networking Links of Kcb

Users who want to know more about Kcb, and their services can visit them on various social media networking sites mentioned below:

Facebook link of Kcb
LinkedIn link of Kcb
Twitter link of Kcb

Other Contact Details of Kcb

Tel: +255 22 2664335
Fax: +255 22 2664388

For More Details users can also Visit At:

Kcb Address Detail

Kcb address is Post Box 48400, Nairobi, Nairobi Municipality, Kenya.

Kcb Official Email Address

Kcb email address is .

Kcb Customer Service Phone Numbers

The Customer Service Phone Number of Kcb is 254 (20) 2287000/ 254 (732) 187000 (touch to call)

If the contact information is incorrect, please let us know HERE

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Kcb Customer Service Phone Number Complaints and Reviews

Customer service phone male
Mr. Akalook TellsJul 27, 2016

Dear Support,

Can you send money to your kenyan account with the Tanzanian' Swift code?

Please advise if it's possible to then reflect in your Kenyan Kcb account?

e. G: 01 account created in Kcb kenya

wanted someone to send money to that same account as in it was in Tanzania (using Swift code from Tanzania)

Will I be able to see the money in Kcb kenya account?

Best Regards,

Have a lovely day,


Customer service phone female
Ms. Caroline Karimi TellsJul 01, 2016

I opened an account via phone the mobile banking system you provided the account and i activated the account with 200 ksh, Then the name of mobi banking does not appear in my phne for easier using. Please help me. Thenx.

Customer service phone male
Mr. James Brian Kipkech TellsJun 23, 2016

Good evening,

I had applied for Kcb Mpesa loan and i received a message confirming that my account has been credited. But when i try to withdraw to my Mpesa account, i am told that i have insufficient amount to transfer. Please assist.

Customer service phone male
Mr. Nicodemus TellsJun 21, 2016

My name is Nicodemus Otieno i have been unable to access mpesa loans whenever i try i am always told my loan has been declined because of loan rating which i don`t understand an yet other banks give me loan what is difference between Kcb and other banks?.

Customer service phone male
Mr. Peter Muchiri Kiboi TellsJun 21, 2016

I Deposited Money On My Kcb MPESA Account on date 18 after a few hours i checked on my account balance only to find Ksh1. 00, please Help, 0791916157.

Customer service phone female
Ms. Silvia TellsJun 20, 2016


I made a payment of my Kcb loan today using the Mpesa loans platform and received a Mpesa message confirmation of the payment(kes 1, 400. 00), but still am being advised i still have a pending loan. I also tried to assess your platform using *844, but am informed service is not available at the moment. My number is 0722644414. Please assist to have this sorted out. Thank you in advance. Silvia Njeri.

Customer service phone male
Mr. Alfred Koskei TellsJun 03, 2016

Iam a member and my tea income is being channel to my account at Kcb last month i borrow a top_up of mavuno loan and i was given in excess, but i never realize maybe it was an error thinking may be from other sources i withdraw all the cash, but after two days i receive a phone harsh call that iam criminal and yet it is my bank i have over 6000kgs right now which ofcourse Kcb is safe for me in terms of bonus, but i was intimidated to bring back the money and that word of calling criminal and it is my bank what do i do if i have use the money because i told the caller to wait one month, but does not understand?.

Customer service phone male
Mr. Michael Ondili TellsJun 01, 2016

My phone number is 0718063278 with respect to my previous inquiry and I have never defalted.

Customer service phone male
Mr. Michael Ondili TellsJun 01, 2016

Why have I been blacklisted with the bank for a am banking loan?
there was a slight confusion with my student loan payment between helb and my employer which was settled.

Customer service phone male
Mr. Vincent Kipkorir TellsMay 14, 2016

I loaned 1400, but received 916 shilling. Explain to me what happened.

Customer service phone male
Mr. Vincent Kipkorir TellsMay 14, 2016

I took a loan of ksh. 1400 today and it was unfortunate that I received ksh. 916 on my account. I had no standing debt, knowing that 84 shillings has gone to interest what of my other 400.

Customer service phone male
Mr. Augustine K Njue TellsDec 24, 2015

I requested for a loan at around 2am and upto now I haven't received the funds in my account. I thought this was an instant loan? Do I have to wait this long.

Customer service phone female
Ms. Ballerine Shunza TellsNov 24, 2015

Am very disappointed about the mysterious disappearance of my money from my acccount. I have communicated via mail, but i have not received feedback yetthanks in advance.

Customer service phone female
Ms. Caroline Chepkirui TellsOct 11, 2015

I blocked my Kcb Mpesa pin, ID 27235587. Balance shs 57. Phone. 0710458577.

Customer service phone male
Mr. Charles Osuo TellsOct 02, 2015

Hi, I have a loan of Ksh 6, 000 which i took through Kcb mpesa on 30th Sep 2015. I want to settle it before the end of one month period, will I be eligible for another loan or the one month period must come to an end?.

Customer service phone female
Ms. Jane TellsAug 21, 2015

Kindly assist me please i qualified for the Mpesa account, but still can not access it please am begging for your help. Thank you.

Customer service phone male
Mr. Jeremy TellsAug 13, 2015

Is it by coincidence that nine Kcb mtaani agents in Kayole have NO float ? Yesterday Wed 12/Aug/2015. Yet private businesses are booming and all other competitor agents are working. Kcb up ua game something is not just right. On further probe issues to do with system network and customer service i. E. Lack of it are the main thorny issues. The only working mtaani agency is in the Kcb banking hall. Mtaani hakuna works inaendeleaFor info only just own it up. Disappointed client.

Customer service phone male
Mr. Tobias Ochieng' Obong'o TellsJul 25, 2015

I have tried to borrow from Kcb Mpesa but, all the trials have failed, though I'm told I qualify for Ksh 10, 000. Can I know the reasons.

Customer service phone male
Mr. Stephen Morris Kinyori TellsJul 14, 2015

I forgot my Kcb Mobi account password for *522 and for Kcb Mpesa, now my account is locked and i cannot access the services through my mobile, please call me on 0711318226 and fix this for me as you customer care number is never picked.

Customer service phone female
Ms. Oscar Ambunya TellsMay 18, 2015

I completed my one month loan in time I.e before 13-05-15 and I have applied for second one but you denied me. This arose when I made repayment s on 29-04-15 of sh.1600 and on 09-05-15 of sh 1700. of which both transactions were not completed due to low network in the bank.I called customer care several times to address this issue but I have getting empty promises. kindly assist.

Customer service phone male
Mr. Joel Ojoro TellsApr 02, 2015

Yesterday one April 2015 i intended to withdraw some money from Kcb Highridge ATM outlet, but was so disappointed. The machine showed that the money came out, but on the contrary no money came out. Upon trying to establish the balance, it showed that i withdrew money. I have confirmed again this morning and the status are the same. Can someone call me on 0721907157 as your numbers are not being picked please. Joel.

Customer service phone male
Mr. Ezekiel TellsMar 31, 2015

Yesterday, i send some money to Kcb mpesa account, but later upon withdrawing, its was all in vain. Kindly assist. I tried calling customer care a number of times, but there was no one to answer to my call.

Customer service phone male
Mr. markson kwova wegulo TellsMar 24, 2015

I opened my account I'm 2013 at Kcb gikomba branch and I deposited 50 shillings, but have never done in transaction ever since and I happened to change my phone number kindly advise me on how to change the number and also to get a new pin and is my account still active can I deposits some money.

Customer service phone male
Mr. KOWEJEE MUGEH TellsMar 23, 2015

I have made a transaction via mpesa and the cash isn't reflected in my kcb-mpesa account as having been credited my phone number is 0715033043

Customer service phone male
Mr. Collins TellsJan 06, 2015

Dear Customer Care, I would want to get the full information on the 105% home loans. I have tried several numbers, but there is no answer. Collins. 0723831165.

Customer service phone male
Mr. Calvin Mulanga TellsOct 15, 2014

I would like to know, if i can go to my branch to get the new EMI card.
Phone number is 0725381231.
Calvin Mulanga.

Customer service phone male
Mr. Fredrick TellsAug 14, 2014

Kindly let me know why i have been charged ksh400 twice on my account 1133037453 on 12th August 2014. I would also like to see my full statement for the last four months to ascertain that no other erroneous charges have been inputted.

Your speedy reaction will be highly welcomed.

Fredrick maina
0722 367 334.

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