I went to Shallowford Road, Chattanooga office. Arrived there and was told to sign in. There were fourteen people ahead of me and only one person working in the office. One of the people in front of me had been there for three hours and she was several people ahead of me. The only person working there took a break around noon and no one was in the office other than those of us waiting. I had the opportunity for a nice job, but Labcorp has chosen to make that difficult. I have contacted my potential employer and asked if there is another lab they could possibly use. I was told to come back Monday.
Trying to schedule an appoiment, impossible doing it on the computer and i have been on the phone for over 30 minutes, finally when someone answer i was transfer to another place where they said: Wellcome to waltmar. This is the last time that i TRY Labcorp.
Long ago I had a login account information to apply for a job with LabCorp. However, it was so long a go, I don't know what the login and password was. I cannot change this information because the site rejects all of the information I have, but recognizes my old email address. My old email address is Can you delete that account so I can set up a new account with my new married name. Any help would greatly be appreciated.
This is one of two of the worst companies. NO CUSTOMER SERVICE The people who answer the phones in billing are very nice, but that is not the issue. Is there a valid reason that every dang time I am billed for any test my doctor sends in, they will not file my secondary insurance, but instead they prefer to keep sending me threatening bills. Every single time I have to call and wade through their voice mail and the reps questions to give them my insurance information. You are wasting your time and mine and this needs to change. I will ask my doctors not to use your services for my family in the future.
Trying to find out what happened to lab tests done over three weeks ago---NOT GETTING ANYWHERE ON PHONE.
my complaint is that your staff at 7751 w flamingo, ste. 102, las vegas, nv 89147, represented to me that labcor accepted aetna insurance. i gave them my card and id. i got a bill from aetna stating that labcoris 'out of the network' i called labcor customer service spoke to rudy, and was told, "yes" we do tell the patient that we are contracted with aetna and then we send in the invoices to aenta. if they don't pay for whatever reason, the patient is responsible. i should have stayed with quest but their nearest office closed. before i contact ftc, consumer affairs, aarp, the local las vegas investigaqtive tv team and others, i will give your company the opportunity to respond to me in a favorable manner. both my husband and i have had the tests at your w flamingo lab. your company is guilty of misrepresentations to the elderly. shame on your company.
I am so sad no one picks up the phone had this lady trader me and no one still do not pick up the phone wt f this is why i hate lap-corp.
My complaint is about the lab located at 139 Center St., suite 807, New York, NY. I went there yesterday to leave a urine specimen--I needed a bathroom to give the specimen. The lab does not have its own bathroom, and patients are required to use a bathroom in the hall that also services many other offices on the same floor. The condition of the bathroom was abysmal. It was filthy and disgusting. Feces and other substances were on the toilet seats. It was a disgrace that this filthy bathroom is the one Labcorp patients are required to use to collect urine specimens.
Try calling to ask a simple question about a test and it took me an hour just to get someone on the phone and when I finally got somebody on the phone they hang the phone up on me. So frustrating not happy at all.
And after being transferred four times. I get the response as to what SHOULD have happened, which was the reason for the call in the first place. HELLO.
Got a quick answer, but unable to help me, had to transfer me to yet another customer service representative. Then received another mechanical voice service. With a long wait time for service. Ridiculous that you must go through so much for one simple little request, that had they done right the first time I wouldn't have to go through this now.
Called for interface support, only got voice mail. Transferred back to try again, got voice mail on EDI support line as well. Can't believe no one there to answer my call. Patient results are going to the wrong account.