Dear Gtv k paid my decoder on 25/07/2016 iuc 2017533200
Since then not showing. 0723-629788.
Good day, I would like to know should I pay my account today how long does it take to have the line reconnected. Should I first call after payment is made or does it go through automatically.
No one answers the call and after spending 100s of airtime there is no answer no toll free number. My acc was debited for double premium cos some consultant did not do they work. Can someone please call me.
Your service is very bad. Your self service is not working and even if we call you answer the phone. Out of ten I'll give you zero. To stay on line for long and at the end to get the help you expecting.
I had my dish installed on 4/4/2015 and the installer promised would immediately SMS me the account to use for payment in order to get connected. I waited, there was no communication;I rung him on Sunday and promised Monday I would get it. Up to now I have not received the account number I bought the decoder at Naivas Nyali Mombasa. I do not like the way the installer is handling my complaint. Thanks.
I have paid through MPesa and have not been connected. My phone calls have not been answered and I feel greatly frustrated. Can somebody please connect, Dstv account 48585339. My MPesa payment receipt number is GM21FK427.