Hello I've tried several ways to get a message thru regarding my booking, i have been sent two reservation voucher codes OJ81165096 £671. 34 and OT63723983 £694. 91 my original booking was 2E1674 £671. 34, please can you advise me which voucher code is correct. Thank you
P. S I was unable to log in using my e-mail address and password given when I made my booking.
My name is Ibrahim Bassel I book by your site a hotel SIVATEL, at BANGkOK between 25/12/2016 to 30/12/2016 can you send me a confirmation please. 00 336 52 19 60 29
Tracking No. 9D1012
Reservation Voucher OV-75801763
Lead Name: Mr Iain Massey Anderson
Destination: London, United Kingdom
Hotel: Go Native Bermondsey Street
Check-in Date: Nov 21, 2016
Check-out Date: Nov 25, 2016
Room Type: Single Double for Single Occupancy
Meal Plan: Room Only
Total Price: 731. 85 GBP (already paid for this booking and credit card has been charged)
I need to get a refund for the above booking as the hotel has closed down when my boss, Mr Iain Anderson, checked-in. I tried calling your customer service hotline and was put on hold for so long until the line was cut-off. Please can you look into this URGENTLY. Thanks. Twiggy Lo
Contact No: +65 6422 3036.
I have just tried to send an email to the address above and it came back no such domain. Can you help?.
I am looking for a toll free number so I can call from Canada to amend my reservation. I do not feel that I should have to call Turkey to sort out changes. Can you help? Also I cannot log into my account by clicking a link. I have many firewalls to my system.
I have try to call to cancel my hotel reservation on 17-22 Dec 16. I booked it at extended stay deluxe- Orlando.
Dear Sir / Madam,
I have called five times for customer support, and I need help. Please contact me on the email below. Alaa. or ala.
Dear Sir / Madam,
My Name is Ala Ayoub, and I do have a reservation for Radisson Blu (Sharjah) between 13-15 Sept 2016. Can you please send me the Hotel confirmation. Note - Reservation is done in the name of Aouni Ayou
You can use my email ala.
I called to cancel a reservation and the person on the phone said he canceled it with no penalty fees, but when I saw no refund to my credit card I called otel again and said they never canceled my reservation.
My name is Mr. Gino Spano and booked through you to stay at the Rosen Inn, 6327 International Drive in Orlando Florida. My charge for the five nights was $309. 90 as confirmed from your email. When I received the charges from my credit card they charged me an additional $3. 09 for a foreign transition that I never approved. I booked this in U. S. And never told this was a foreign transaction. I request that you please credit my credit card back that amount. My confirmed booking is DED406. I would like this matter taken care as soon as possible. And by the way your phone 's do not exist by calling from the U. S. As the operator told me. Thank you.
Please cancel resevation 1606-224856
Yogi Bhardwaj for Jan 27-28, 2017 at wyndham Bayside san diego ca
and refund $372. 13 to my American express
I cannot call you with the phone you advertised. Do you have another phone ?.
It's not a complaint yet. Regarding confirmation number 05-67260212. Please send me an email with the advertised price in mexican pesos for my booking at the Playacar Reef. Booked the morning of July/27/16
Reservation number is 05-67260212. Please provide me with your advertised price in Mexican Pesos at the time I booked at the reef hotel in Playacar Mex. I believe it was around 17, 500. 00 Pesos.
Hi I booked a hotel on this site and I called the hotel they said they do not see my reservation the booking number is BSYQPVNXESJU CAN YOU CONFIRM MY RESERVATION PLEASE.
To whomever is concerned
Reservation Number OI-22183850
Client Name : Mansour Haddad
I made this reservation. At the time of reservation nothing was mentioned regarding " Resort Fee". I always rent room in Vegas (They always mention how much is the resort fee each day and how much is Total Cost. Not this one. It says " The total cost including all Taxes and Fees ". I thought is a bargain. I had other choices. I do not care about the money " Just the principals ". Also I chose two Queen beds not king bed. I do not want through back and forth argue. If you solve the issue about the beds and change it to two Queens I am alright and pay the resort fee. Sincerely
Dr Mansour Haddad
Hello me again can you contact me pls
Pls I have to modified my reservation as sun as i can .... pls can you call me ???
Your customer Service number is NOT toll-free.
Hallo, I am a Police officer from aschaffenburg/Germany working in case of fraud. Some unknown People used the creditcard 5483 4701 0004 2191 in abuse for booking a Hotel. Please send any Information you have for the following booking: 27. 04. 2016 Otel.com KIBRIS 526, 67 €
My phone number at the Police Station: 0049/6021/8572108 Thomas Szengel, PHK Polizeiinspektion Aschaffenburg, Lorbeerweg one, 63741 Aschaffenburg
Thanks for your help.
Checked with hotel supposedly made by Otel.com, but when I called to verify they did not have a reservation for me. Am trying to cancel and get back my full refund, but number for customer service is BOGUSFortunately, I took pictures of their online hotel offer posted by Trivago to prove both companies falsified a travel voucher. Am filing a complaint with proof of pictures to Consumer Protection and and Better Business Bureau in Hawaii. I demand my money back Booking reference: 18672792 and cancelling all business transactions previously made.