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is the Contact Phone Number of Parchment. (See More Contact Numbers Below).We have briefly described Parchment with all contact information. Get more customer service numbers of Parchment. Post issue for any problem with Parchment. if you find Parchment customer service number wrong, then please tell us in comments of Parchment.

Parchment is a privately owned company with headquarters in the U.S. state of Arizona. The company serves as software-as-a-service (SaaS) platform. It is a usual and easy way to send and receive of online education credentials such as academic diplomas, academic degrees, certifications, etc.
Contact Number of Parchment for All General Inquiries
Phone:

Key Areas


Parchment targets to colleges, private and public institutions, universities, education agencies and individual customers and processes their respective requests. Furthermore, Parchment delivers transcripts and other education credentials in the United States and diversified global locations as well. The company represents Docufide Sender and Receiver which let them access enabled to e-Learning. In addition, it serves K-12 market and state initiatives, dial for more support:

The Early years


Parchment was originally incorporated as Docufide Inc. in 2002 and headed their business from their corporate headquarters of Scottsdale city of the U.S. state of Arizona. In March 2011, the company name was moved into Parchment Inc. The company's branches are situated in California, Colorado, Washington, DC, Michigan and Canada.

Additional Contact Details


Parchment's Branch in Denver, Colorado:
6021 S. Syracuse Way, Suite 203, Greenwood Village, CO 80111, United States


Parchment's Branch in Roseville, California:
3000 Lava Ridge Court, Suite 210, Roseville, CA 95661, United States

Parchment's Branch in Washington, D.C.:
2031 Florida Ave NW, 2nd Floor, Washington, DC 20009, United States

Parchment's Branch in Grand Rapids, Michigan:
949 Wealthy St. Suite 201, Grand Rapids, MI 49506, United States

Parchment Canada:
2 Carlton St, Suite 1406, Toronto, Ontario M5B 1J3, Canada

Parchment Address Detail


Parchment address is Corporate Office: 6263 N Scottsdale Road, Ste 330, Scottsdale, AZ 85250, United States of America.

Parchment Customer Service Phone Numbers


The Customer Service Phone Number of Parchment is (touch to call)

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Parchment Customer Service Phone Number Complaints and Reviews

Customer service phone female
Ms. Candy TellsNov 18, 2016

I requested one time service, you charged me two times on the same day (one is cancelled). I will dispute the overcharge of $5.

Customer service phone male
Mr. Bryan Oakes TellsNov 17, 2016

Please contact me . This is the 5th message and still no response. There is an email that is not mine and trying to obtain my high school transcripts. Need help ASAP.

Customer service phone female
Ms. Monica Rio TellsNov 05, 2016

I am having problems with a transcript I ordered and paid. I have submitted three complaints and I only get back a computerized email response. I need someone to reach me. A PERSON.

Customer service phone female
Ms. Jennifer Patton TellsOct 25, 2016

Ok, I will try this way. I can see from the many comments, I am not the only one with an issue. I am going into the Military. I need my transcripts. I paid for them in May. The website assured me they have been mailed. It is now October and I still do not have the transcripts. Please please please please assist .

Customer service phone female
Ms. Linda Spradley TellsOct 14, 2016

Automated response sending you to website. Cannot reach a human.

Customer service phone male
Mr. Daniel Alobaidi TellsSep 19, 2016

I ordered Parchment online and got charged twice conformation for just one order is 10203024 I just ordered it once and got charged twice who do i speak with ?.

Customer service phone female
Ms. Ann Matthews TellsSep 14, 2016

I have an account, but cannot sign in to order a transcript. It keeps idling on the dashboard page and never finishes loading.

Customer service phone male
Mr. Marc Dieuveuille TellsAug 04, 2016

I recently ordered a transcript for devry university. I need a copy of it. My name is Marc Dieuveuille . My student ID number ID D40064251. It's not easy to access it on the website.

Customer service phone female
Ms. Andrea Dutton TellsJul 20, 2016

I made an order for a transcript to be delivered to the Phoenix Institute of Herbal Medicine and Acupuncture. I gave all info required and was never told that it would only be delivered by email. Nor was I asked for a specific email account for it to be delivered to. This was a month ago and the school is still waiting for the transcript to be delivered. When I tried to track the order and look for a customer service number to call I found very little helpful information. I would appreciate if someone called me directly to resolve this. .

Customer service phone female
Ms. Ruth TellsJun 10, 2016

Helppppppppppppppppppppppppppppppppppppp.

Customer service phone female
Ms. Ruth TellsJun 10, 2016

305 8597898 Please call me, I am having trouble sending a transcript. Thank you Ruth .

Customer service phone female
Ms. Ruth TellsJun 10, 2016

Please call me at 3052051301. I am having trouble sending a transcript, due tomorrow. Ruth .

Customer service phone female
Ms. Katherine Wise TellsMay 10, 2016

Please call me at . I am unable to reach the page to download my transcript. I have tried using Explorer, Mozilla and Google Chrome.

Customer service phone male
Mr. Rick TellsFeb 02, 2016

These guys at Parchment are insulated and barricaded from contact with customers. Very disappointing from a company whose mantra is helping students and student athletes better themselves through higher education. Customer Service is incompetent and sends back "canned" email responses. Unable to think "outside the box" Tried to dial VP of Operations / Scott Hillman's extension and his "looped" voice recording says that he does not take calls from blocked numbers. How do you even block a number. Ridiculous For a small consultancy fee, I could fix this company and make it more user friendly to schools and students alike I would start by having "live" and U. S. Based CSRs actually having intelligent conversations with customers. What a novel idea.

Customer service phone male
Mr. Rick TellsFeb 02, 2016

These guys at Parchment are insulated and barricaded from contact with customers. Very disappointing from a company whose mantra is helping students and student athletes better themselves through higher education. Customer Service is incompetent and sends back "canned" email responses. Unable to think "outside the box" Tried to dial VP of Operations / Scott Hillman's extension and his "looped" voice recording says that he does not take calls from blocked numbers. Try it for yourself at: 480. 719. 1646. How do you even block a number. Ridiculous For a "small" fee, I could fix this company and make it more user friendly to schools and students alike I would start by having "live" and U. S. Based CSRs actually having intelligent conversations with customers. What a novel idea.

Customer service phone female
Ms. Kaotee Thao TellsJan 06, 2016

To whom it may concern, Parchment needs a call center where students and/or parents can call and TALK to a person about the problem(s) they are having. Not all questions are answered through your Customer Support system. I just have a small issue and it can be easily solved if I can personally talk to someone. But because Parchment does not offer a Customer Service number, it has been rather complicated and frustrating to work with. Your email system does NOT help at all, because it just keeps referring to your Customer Support system. Obviously, I have already tried to find my answer through your Customer Support system, which is why I need to have personal contact with Parchment. I know I am not the only one that has come across this issue where I need to contact Parchment through a call, but the option is not available. Please do change this because many students and/or parents are not satisfied. Thank you, Kaotee Thao .

Customer service phone male
Mr. Dylan TellsDec 02, 2015

I need to get my transcripts, but this website is useless and there is no help when needed.

Customer service phone male
Mr. Vanessa Hampton TellsOct 31, 2015

Parchment delayed my transcripts for weeks making me miss the registration deadline due to an error on their website blaming my university for the hold, I called my university multiple times and they ensured me there is no hold on their side and that I needed to contact Parchment. I submitted a help desk ticket online which does not provide a prompt solution. I called the number provided and they do not have an option to contact a customer service or support person, only find someone by name or extension, so it is impossible to reach anyone. This is the WORST customer experience, I bet that if I was there to BUY their services they would contact me back in a second.

Customer service phone male
Mr. Vincent Garcia TellsOct 21, 2015

I need to speak to someone and you do not have a number. My daughter Kristal Garcia graduated in June of this year from Heath High School Heath Texas. The transcript that is sent is not complete. It does not have a graduation date. Since July we've been dealing with this. I need this resolved ASAP. It is causing a financial burden and noone seems to be able to fix this. I need to be contacted ASAP.

Customer service phone female
Ms. dawn TellsAug 26, 2015

I tried calling as well because they charged my account within seconds after i requested the transcript. There was a problem with the transcript and the school told me that i can not get my money back. So i voiced-my concerns and a letter was sent to me stating that the order was cancelled and i will get money back one week later i still do not have my money and there i know one at the company to talk to i am reporting them to the better business bureau today 8/26/2015.

Customer service phone female
Ms. Dawn Karvoski TellsAug 26, 2015

I ordered a transcript from NCC in Pa. There was a problem and they wrote me a letter stating that the request was cancelled and I would be getting a refund. This was one week ago. How long does it take to get my money back. I am on welfare and sad. Due to a spine injury this $6. 00 is a lot for me. To spend senselessly. The women name was cara in the records office at Northampton community college Thank you Dawn Karvoski .

Customer service phone male
Mr. Kevin TellsJun 16, 2015

This is not a number anyone will answer. It leads to a voice mail box with no option to speak to anyone.

Customer service phone male
Mr. A. Washington, Esquire TellsJun 06, 2015

This company has committed fraud by accessing my bank account without authorization. I am requesting that this company refund me my money immediately. Also, I would like to here from someone from this company.

Customer service phone female
Ms. Laura Simmet TellsFeb 05, 2015

Parchment only sent three years of four years of high school files causing HAVOC with NCAA and college admissions not happy if this isn't cleared up in five days and my daughter cant play the next call will be from our lawyer.

Customer service phone male
Mr. David Carson TellsFeb 03, 2015

I could not find the cost of any services on any page on your web site. Please send me this information. Thank you.

Customer service phone male
Mr. John Cignatta TellsDec 11, 2014

It appears that your services are a complete waste of time and money. I requested a copy of my transcript from University Of Southern California be submitted to the West Virginia Board of Professional Licensing. The Order number was 5020275. I paid $10 and was assured that it would be sent electronically to the State licensing agency. Then I received a note that it was not sent and to reorder. I reordered and paid $12 to get a mailed copy sent to same agency. That was order 5043779. The transcript has never been received. Worse, your online service will not allow me to log in to track the transcript since it says that there has never been an order from my Email of No one will respond to my phone messages and I can not log in except to pay you another $10 or $12. Can anyone there look up an order and do your job? Please call me at Dr. JohnCignatta.


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