Need to know where to go to get replacement for chairmat that has lifetime guarantee?.
I'm having a hard time putting ht metal parts together, any help? advice?.
We purchased two desk through office depot. These desks are very very poor quality. We have had the desk for three short months and they already look awful. The stain/color of the desk has worn off and it looks terrible. We as a company are professional and will need to purchase another desk because of the terrible quality of the desk we have received from your company. I would not recommend these desk to anyone especially at the price we paid for them. Not worth the money.
We purchased two desk through office depot. These desks are very very poor quality. We have had these desk for three short months and they already look awful. The stain/color of the desk has worn off and it looks terrible. We as a company are professional and will need to purchase another desk because of the terrible quality of the desk we have received from your company. I would not recommend these desk to anyone especially at the price we paid for them.
I bought the Carlin style executive chair and as I assembled it, I noticed the arm of the chair was already chipped as soon as it came out of the box. Attached is a photo. I want a replacement arm for this chair. When sitting in the chair, it's the left arm. Item 198-983 / 24621606
Also, you can not really expect people to post their phone numbers on this public form, really? Please email me at the provided address for my phone number.
I purchased a Realspace floor mat, Item 142-07, from Office Depot in Burleson Texas a couple of years ago, The mat came with a lifetime warranty. It is badly cracked, Office Depot stated that I needed to contact Realspace for the replacement procedure. Your response would be most appreciated Thanks Noelyn Isom .
I bought a two drawer file cabinet from office depot for 60 dollars, but it is too small for me so it is sitting in my garage for two years. When I called office depot they said that they discontinued it so you have to call real space if they can take it back. I will appreciate if I can return it and get my money back. It is brand new and still in the box. But it is too heavy to carry for me. Thanks.
The number provided is now a survey. The email address is no longer in use. Alternative? Contact the Better Business Bureau, and/or your State Attorney General Office.
I bought eight of your chairs and the bonded leather is coming off the chairs. I need help The phone numbers are bad. One says that the number is not available from our calling area. The other number was not in service.
I bought Realspace® Broadstreet Contoured U-Shaped Desk, 30"H x 65"W x 28"D Desk With 92"L Connecting Bridge/Shell, Cherry the product Id 475994 from Office depot. There is whole part is missing where the box should include the keyboard desk under the desk. That part and the all the screws that suppose to go with it all of them are missing from the box. I tried several time to call the customer service, but there were no response from them please help thank you.
Mine is doing the same thing. Did you ever resolve the issue?.
I bought a BTEC 600 at office Max on 01/18/2015; the Hydraulic pump is going bad already. During my time on the chair I feel the pump release a little pressure every 2-5 minutes. Their has been some instances when I sit on the chair the pump will fully release all the pressure in it.
Seriously? The message I receive when calling the number is "We're sorry. Our representatives are currently assisting other members. Please try your call again later. "Do you have any idea how frustrating it is to hear that? There should be a hold/queue system so I do not have to play the random guessing game for when the representatives are available.
Bought a ec600 executive brown chair on 09/08/2014 and it now started lowering down on me when i am sitting in it. I never know when it will do it until i am sitting and i start going down. I am a office manager and bought this chair through office depot. They said to contact you for the warranty. I work for bridgestone firestone corporation. Can you help me with this problem.
Bought ec600 executive brown chair on 09/08/2014 and the gas chamber is giving out and the chair lowers on me when i am sitting in it. Trying to get a replacement, but cant find a good phone number.
Please provide us with the manufacturer number on the website.