Nalowbatt ang ang s3 ko namatay sya tpos pag open ko may lumabas na safe mode lahat ng downloaded apps ko nawala ayaw din nya mag disable kahit mag re start ako. Ano gagawin ko.
Hi Good day Sir and Mom I buy Samsung TVUHD484K in Penang Malaysia on Sept. 5, 2016
why i do not get the International wranty in philippines, Pls. Help me in your good office of Samsung Company to cliam the Wranty of my TV. Thanks you very much.
Purchased Samsung smart TV last February 26 2016 in just few days it never works well. Samsung smart TV wifi not functioning till now. Kindly do so fix this. Samsung tech who inspect this compromised to be back, but still now nothing happens.
Will the Samsung mobile phone j7 be available in other colors than white and gold in the philippines? I was hoping that it will be avaialable in black or dark gray. The color choices in this country it the only thing holding me back from getting one. Hope to hear from you very soon. Thank you.
It is the same thing i am experiencing now with my s7 edge, claiming to be water resistant as their marketing/advertisement says so. It is not working now and the customer service representative at their service center told me it's a defective lcd and i have to pay for 15k for a replacement, phone was bought less than a month and is no longer covered by warranty coz it is not a factory defect? what about water damaged? can samsung explain this? tsk tsk tsk. Much better we should report this to ntc.
Your Service Center in Cebu sucks. Had my note five checked there and had to wait for almost an hour. Only two ounters are open, but there are five employees busy chit chatting. When asked if they can accommodate more people they just replied to wait for our number to be called. The posted customer experience hotline 09209586739 cant be reached. Well talk about customer service. Samsung cares. Yeah right.
May i bring to your attention my Samsung Plasma TV which i brought for repair to one of your service centners located here in Trancoville, Baguio City, Philippines. My unit was received and diagnosed last June 18, 2016 and until now, it has not been received. Everytime, i visit the service center, a certain Mr. Gill always claim that i come back next time. Many times i also call his cellphone for an update, but he does not answer his cellphone. I hope your prestigious company can give this matter your preferential attention. I am bringing this to your attention with the hope this be given proper consideration. Thank you.
Good day, my sister's Samsung j1 was lost/stolen the other day. We would like it to be block or whatever actions it needed for security purposes.
Gud pm please help me my phone, galaxy j7 is regional lock. How can I use SIM card from philippines? Its from saudi arabia. Hoping for your answer. Thank you.
My cellphone number is 09088146659. Could you please contact me this week end so that I may be able to get help from you since my smart TV Samsung always go on a mute which is a hindrance while watching TV or movies. We are here in the Province of Catanduanes which is a far away province from Manila. We bought three units of Samsung TV last February, 2016 and the smart TV has this problem which is oftentimes automatically go on a mute without even touching the remote. Hope you can address this problem the soonest possible time. Thank you.
Inform your highest point of escalation about my complain. Coz I think I deserve for a replacement device. Contact your branches specifically in Cebu, they have my record, its under the name of Ruth Bravo and I am her daughter Charisse Pearl Bravo who payed for the phone thru bank. You can contact me thru my mobole phone number 09158947018. Please hear me out with this.
I insisted before they repaired my phone to better replace it with a new one since I just purchased it. And now I was not wrong. I'm going back to the service center again in SM Cebu for another problem. This is not right. You guys better respond with this. I'm not gonna waste my money paying at the bank when my phone is not working well.
I purchased an S7 Edge phone from Robinsons Galleria Cebu last April 18, 2016. But the LCD was defective and was found out a month aftr since there was an error popping out already. It was repaired, but its so disappointing since I just found out that there's another problem with the phone. Headset port is not working. It's broken. Am I not eligible to be replaced with a mew device? this is so UNACCEPTABLE. I payed for it.
hello.my husband and i bought today a samsung s7 at trinoma samsung. when my husband's card cannot get through,i gave my card to the sales associate named Norelyn Lambau. i saw her swiping my card withiut even asking me how many months. i told her she should ask me first before swiping it. then she started to bang the card swiper swiping my card many times. i told her to be take it slow. she was giving me the face and the arrogant attitude telling me she was talking to my husband not me. is this how your employees treat customers? i told her to go home instead. she needs to be given a disciplinary action. this kind of treatment is not acceptable to me.
Magandang gabi po, itatanong ko lang po kung bakit yung Samsung refrigerator ko 2doors siya hindi na siya nagyeyelo, mag 5months palang siya mula ng binili ko, bigla nalang siyang nagdefrost tapos lahat ng nakalagay sa freezer lumambot na, kahit inilagay ko siya sa maximum, ganon pa din siya.
We have a Samsung aircon inverter model ASV18PSLXXTC this unit was four years and right now the unit is not working from June 2015 to date September 2015 the service provider 3S electronics we have replace the main board condenser, fan motor, compressor, assy noise filter, electronic bulb mostly all parts are new, but the unit is defective error flash will occur. We hope that Samsung could assist their service provider how to troubleshoot this inverter air-condition unitThank you, .
My 40" Samsung LCD flat screen of 5-6 years old must have broken speakers (grounded speakers?). Sound is so ear breaking specially if you turn volume to high. I probably have to change speakers.
Hi I'm so disappointed with my led smart TV. The audio out port is square type not headset like type. It's czlled digital audio optical out. I do not understand this thing because I'm used only to red and white speaker connection. Please help I want to connect my TV to a speaker because I am not satisfied with the loudness of the TV using the minimum volume because I do not want to increase the volume to beyond 20. My TV is only one wk old and it hurt sme because it didn't satisfy me when it cost so much. What should I do? I'm from butane city and can not find thus square audio optical connection/cable whatever you call it. Please help. Thank you.
I just bought a smart TV series four 4500 and its not connecting to wired network. I set it up automatically, did not work. Tried to set up manually, input the ip address, subnet, gateway and dns, still did not work. I also use the Google dns 8. 8. 8. eight and 8. 8. 4. four and it still did not work. I am so frustrate right now. Pls help.
Good morningI would like to request to block my Samsung Tab two 10. one, so no one can use it. Lost yesterday only. I am thankful and I do appreciate for your immediate action/respond to this matter. Here's the detail of my tab. IMEI number is 3106GH69-15166AGT-P5100Thank you very much.
I have a phone Samsung Galaxy Mega 6. 3" i9200. I auto update my OS from jellybean 4. 2. two to kitkat 4.4.2. It happens that the touch is not working. Can you help me to solve my problem with my phone.
I have a question about my Galaxy Grand two that i bought last 9th of October 2014. Why is that rebooting itself. The screen is turning blue. It will reboot. Do i need to worry about it? because honestly, when i was composing this email, it reboots again. What should i do? I love Samsung Gadget very much. Can you help me with this?
Thanks in advance.
Why my Samsung Galaxy tab p1000 could not be manually updated and i could not find it the updated. Please help so i can play and download my favorite games. Thank you. My tablet firm version still gingerbread still 2.3.6 version. Please help me so i could updated my tablet.
The phone of my father was lost yesterday together with the Samsung phones of my siblings, it was stolen the night they where sleeping and i do not know if the gps was on or not.
I got a Samsung Galaxy sIII. its been almost two months of using this. But, I got disappointed today July 13, 2013 because the screen do not swipe and basically I cant access to the home screen. It's kinda lock screen or the screen touch do not work at all. I do not know why is this happening like this? please give me any option how to resolve the issue. Thanks!
MY Samsung S3 MINI WAS STOLEN LAST July 9, 2013.
I WANT IT TO BE BLOCKED. HOW AM I SUPPOSED TO DO THAT
Cannot play any Samsung smart TV apps despite of the availability of the internet connection. It always lead me to network connection and even if the network is already connected still the apps is not playing.