Hi I'm again having trouble with access to my Seagate external hard drive. I can access my saved files, but when I try manually to back up new files I get 'no external hard drives found'. Clicking on the Backup button gives only 'My Backup', not the E drive. This has happened before, despite the drive's being connected. Previously I could get the Manager Installer to repair the software. This time three attempts failed, despite the installer grinding through the whole reinstall sequence. I'd welcome your help. Thanks. Bill Forsyth .
I have just purchased a Seagate Backup Plus Ultra 1tb and have tried to download the 200gb storage for OneDrive. I then get the message "Error in Offer Redemption". I would welcome some guidance please.
Hi, Hope this is the correct place and you can help. I have a 3T Goflex Home, and last week had a hard drive failure on my Mac Pro, I have tried to reinstall all the FreeAgent software so I can access the drive, but can not. It shows up on my network and I can play my music on it via my Linn DS, but can not get into it to add more items of music or images. I am using V1. O of Free agent, I have tried to re initialise the drive by using the small reset pin hole. Any help would be greatly appreciated, I have also tried to update the Freeagnt software and it won't do it. I am on OSX El Capitan, thanks for the help
I have a 1tb seagate drive which backs up continuously. When I try to recover a file I get the message
Windows task scheduler service cannot be started. Check it is active. It then aborts the operation. I am running Windows 10. How can I proceed please to recover a file?
Derek Palmer .
I have a Seagate FreeAgent pro external hard drive which I used to run on Windows seven and Vista. I have now upgraded to windows ten and my laptop is not seeing it. The laptop is a Sony Vaio. I have tried it also on a friends laptop running Windows ten and his lap top is not seeing it. Can you please help, does it need an updated driver?
I am trying to register my Maxtor three portable. I have used DriveDetect to get the serial number. I carefully, and accurately, copie the serial number, but was told it was 'Invalid'. I copied and pasted the number into Word and then copied and pasted the number onto the registration form. With the same result. Frustrating doesn't cover how I felt.
My seagte has ceased backing up. What to do?.
I am writing hoping you can help, I recently purchased a Seagate two TB Backup Plus Slim Portable Storage Backup from Currys and have been advised to register it with yourselves in order that I qualify for the additional two year limited warranty cover
I cannot find anywhere to do this on the Seagate website and the website to which it referes to in the brochure which comes with the product does not exist which is
Seagate.com/retailwarranty which I type it into my computer. Therefore, I would appreciate if you direct me to the correct web link when you respond for this with me being partly sighted - nearly blind. I have no form telephone as I cannot afford it on my very limited income. I wait to hear from you via e-mail at your very earliest opportunity. Yours faithfully
Mrs Heather Thoms .
Mobile no 07587183413
I have what I think is a faulty unit - it is a Seagate Wireless plus portable hard drive - I have registered my product and applied for a return - number 130182309 and downloaded the pack. PDF file - problem I have is that I cannot see a packaging instruction for my unit on thelist on the PDF file - so which product do I pack it for instead. Thanks.
Since upgrading to windows ten, my Seagate external hard drive
shows no hard drive detected. When attempting my normal manual backup. Its plugged in and lit up what do I do?
Seagate Type Free agent Serial No 2GE41VZJ - mod No ST903203FAD2E1-RK