Southern Railways

+91-44-155210, +91-9444788124, +91-9444788125, 09444788126 is the Contact Phone Number of Southern Railways. (See More Contact Numbers Below).We have briefly described Southern Railways with all contact information. Get more customer service numbers of Southern Railways. Post issue for any problem with Southern Railways. if you find Southern Railways customer service number wrong, then please tell us in comments of Southern Railways.

Southern Railway is one of the biggest and busiest zones of Indian Railways. It is among the seventeenth circles of the Indian Railways that was instituted in independent India. The Southern Railway covers all huge territory of Tamil Nadu, Kerala, Pondicherry and some fragment of Karnataka and Andhra Pradesh. It operates through six main divisions encompasses Palghat, Salem, Chennai, Madurai, Trivandrum and Tiruchirapalli. Southern Railway gives its services to over 500 million travelers every year through its railway networks. The circle different from other circle of Indian railways as it receives its revenue from travelers instead of freight. The Central Station of Southern Railway based in Chennai, provides rail transportation services to more than 1 million passengers each day. Its operational network extends over a vast area of India's Southern Peninsula.
Essential Contact Number for General Inquiries Southern Railways
Phone Number: +91-44-155210
Important Contact Number for General Support Southern Railways
Phone Number: +91-9444788124
Additional Contact Number for Additional Information or Know About Southern Railways
Phone Number: +91-9444788125, 09444788126

The foundation of South Indian Railway was laid in 1853 as Great Southern India Railway Company and it was incorporated in the year of 1859. The company was embarked as The South Indian Railway on April 14, 1951 when the South Indian Railway Company, the Mysore State Railway and the Madras and Southern Mahratta Railway were strategically merged. Currently, South Indian Railway oversees and manages the following important stations; Chennai Egmore, Kollam Junction, Shoranur Junction, Chennai Central Junction, Tirunelveli Junction, Katpadi Junction, Erode Junction, Madurai Junction, Thiruvananthapuram Central Junction, Coimbatore Junction, Tiruchirappalli Junction, Palakkad Junction, Salem Junction and Ernakulam Junction.

Southern Railways Address Detail

Southern Railways address is New Joint Office, Portuese Road, Ayanavaram, Chennai-600023, Tamil Nadu, India.

Southern Railways Official Email Address

Southern Railways email address is , , .

Southern Railways Customer Service Phone Numbers

The Customer Service Phone Number of Southern Railways is +91-44-155210, +91-9444788124, +91-9444788125, 09444788126 (touch to call)

If the contact information is incorrect, please let us know HERE

Your Complaint, Suggestion, Complication, Review To Southern Railways

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Southern Railways Customer Service Phone Number Complaints and Reviews

Customer service phone female
Ms. Ezhil Jesintha Rani TellsNov 18, 2016

I am one of the daily traveling passenger. Railway passenger using Beach fast/CGl EMU. I am employed in a private concern and i have to report for duty before 10. A. M. As a regular passenger, i am facing extreme hardship due to much delay and erratic change of fast to local especially in the morning hours. Preference is given only to the Tirumalpur fast EMU which is over crowded and could not be boarded. Due to the frequent delay in reaching the beach station by the 7. 40 and 8. 05 a. M cgl fast EMU, i have to loose attendance and consequently salary cut there are so many people like me suffering daily. It is therefore requested that your good office to give immediate instruction to maintain the schedule timings giving equal preference to CGL /Beach EMU. Regards,


Customer service phone male
Mr. Aravind. R TellsNov 15, 2016

I am trying to pay for my ticket charges via IRCTC. I will give my debit card details, after then I got a screen like "Sorry please try again later". But in my account amount was debited. So kindly take a look on this as a priority and refund the amount as soon as possible. Thanks,
Aravind. R .

Customer service phone female
Ms. Reshma Soman TellsNov 12, 2016

Hi this is Reshma. I have booked the ticket thorough debit card and same has got cancelled due to non confirmation of the seats. But yet I haven't got any credit for the cancellation of tickets. Could you please confirm the tat for the refund. Cancellation date :12. 11. 2016.

Customer service phone male
Mr. Rahul Praveen TellsOct 21, 2016

Dear Sir/Madam,
I have booked tatkal tickets (PNR number- 4424852680) for myself, my dad and my brother on 15. 10. 2016 for journey on 16. 10. 2016 from secunderabad to Chennai. Total amount spend for booking is rupees 4156 and transaction fee of rupees 74. 82 was also charged. On final preparation of chart our PNR number still showed waiting list only and we travelled by bus from secunderabad to Chennai on same day. Now refund amount of rupees 3915 only credited to my account with reversal transaction fee of rupees 70. 47. Now there is a difference of amount 245. 35 which need to be credited to my account. Kindly let me know why this amount not credited when i did not travel via train.

Customer service phone male
Mr. Sripathy D. TellsOct 09, 2016

My sister daughter Thulasi Hemamalini happened to travel from coimbatore to Chennai by Cheran Express on 7/10/16. Details below:
PNR: 4124518475
Dt : 7. 10. 16
Cls: 3A
P1-RC, B4, 55. As she could not produce ID proof the berth was denied. As she is a student and new to that place and first time travelling alone. I am in vellore she called me and told me the situation then I
I had a chat with the TTE of that coach over phone. He said that He could not allot her berth as she could not produce ID and said she has to pay Rs. 1740/- I requested him that she was travelling alone and did not have enough money and help her. After that around 11. 45pm my sister daughter called me and gave the mobile to TTE he asked me to pay Rs. 500/- to settle the issue. As I could not find any alternate and
accepted. I am very sorry to say that a responsible officer like him treating a young student travelling alone in night.

Customer service phone female
Ms. savita TellsAug 30, 2016

We are travelling from RMM TO MDU in train no 56722 passenger, but in this electric fans were not working in we complained to DY. SS of two junction de said you go and change the compartment. And not responding good by the Station master of manmadurai. And he also said to Till madurai electric staff not available at any junction. Please take necessary action.

Customer service phone male
Mr. Muhammed Riyas TellsAug 14, 2016

Railway allotted identitycard to differenctly abled persons, but that ID card numbert useful to book e. Ticket. Many many attempt has to be entertained. No success.

Customer service phone female
Ms. Malathy Kk TellsJun 04, 2016

I booked IInd AC in Rameshwaram express by 15 days back. Now showing in W L one and 2. Chart preparred. That means we cannot travel?.

Customer service phone male
Mr. Veerasivaji TellsMay 24, 2016

No, I do not like Indian railway and its management team and its related officers.

Customer service phone male
Mr. Sasidharan TellsFeb 24, 2016

I have booked train ticket two passenger on 2nd February from kovilpatti to tambram journey on 21/02/2016. I make payment using my state bank debit card. Ticket booked,, but amount deducted twice from my debit card. Till now the amount is not refunded to my account. Ticket details transaction ID is 0986119005 PNR NO: 4416641564 train no and name : 16724/Anantapuri exp Date of Booking :02/feb/2016 class: Sleeper, class quota: General Date of Journery : 21/feb/2016 From : kovilpatti to Tambram scheduled Departure: 21. 10.

Customer service phone male
Mr. Sasidharan TellsFeb 23, 2016

I have booked train tickets two passengers on 2nd. February from Chennai to kovilpatti journey on 20/02/2016. I make payment using my state bank debit card. Tickets booked, but amount deducted twice from my debit card. Till now the amount is not refunded to my account. Ticket Details
Transaction ID : 0986116545 PNR No. : 4528902926 Train No. And Name : 16725 / ANNANTAPURI EXP
Date of Booking : 2-Feb-2016 Class : SLEEPER CLASS Quota : GENERAL
Date of Journey : 20-Feb-2016 From : Chennai To : kovilpatti
Boarding At : SA Date Of Boarding : 20-Feb-2016
Scheduled Departure : 19. 35 Hrs.

Customer service phone male
Mr. Tamilselvan TellsFeb 02, 2016

I have booked train tickets five passengers on 28th January from salem junction to vasco da gama journey on 03/02/2016. I make payment using my state bank debit card. Tickets booked, but amount deducted twice from my debit card. Till now the amount is not refunded to my account. Ticket Details
Transaction ID : 9 PNR No. : 4116478043 Train No. and Name : 17316 / VLNK VSG EXP
Date of Booking : 28-Jan-2016 Class : SLEEPER CLASS Quota : GENERAL
Date of Journey : 03-Feb-2016 From : SA To : VSG
Boarding At : SA Date Of Boarding : 03-Feb-2016 Reservation Upto : VSG
Scheduled Departure : 07:15 Hrs
Thank you for using your SBI Debit Card 519XXX3651 for a purchase worth Rs2309. 35 on POS 2002 at IRCTC txn . Thank you for using your SBI Debit Card 519XXX3651 for a purchase worth Rs2309. 35 on POS 2002 at IRCTC txn .

Customer service phone male
Mr. Sujeet Kumar TellsDec 19, 2015

Water problem in 18496 bbn -rmm ex train. Plse water splay in train bathroom.

Customer service phone male
Mr. Sridhar Warrier TellsNov 13, 2015

The customer care nos. Are not at all customer friendly. I tried calling continuously for half an hour from 0945 to 1015 today on 13 Nov 2015 on all the three nos. 94. 124 was switched off, . 125 was continuously busy and. 126 just kept ringing.

Customer service phone male
Mr. Abraham TellsSep 28, 2015

Sir/Madam, Sub:Query regarding the new coaches for 12623/12624. I heard from news paper that from October 2015 onwards news coaches will come to force for the train 12623/12624 with the German technology. We travelers are eagerly waiting for the new coaches, because for the past few years we are struggling with the jerking and old uncleaned coaches. Sir, we would like to know when we can expect the new coaches comes to action?And also would like to know is their any time changes for the train 12623/12624?RegardsAbraham .

Customer service phone male
Mr. Noufal Up TellsAug 28, 2015

For me and wife to go to Kerala on 14th July 2015, I booked a third AC tatkal ticket through irctc. At the time of booking, the ticket was in waiting list. But after chart preparation, partial confirmation occurred. So we could not go in that train. As per the IRCTC refund rules, I came to know that wait-listed ticket will be cancelled automatically and the amount will be refunded to the account. Since there is an option to file the TDR for partial confirmation, I just filed a TDR also. But even after one month, the amount is not returned back to the account and the status was showing as 'CR registered' in booked ticket history. Now what happened is, the entry itself is removed from the booked ticket history. Ticket details are given below:Pnr: 4110017792Transaction Id: 8IRCTC username: UPNOUFAL(I have attached the screenshot of TDR history)So could you please look in to this issue.

Customer service phone male
Mr. Mallikarjuna O TellsJul 20, 2015

Please intimate loading details regarding my parcel SLR No SR 07744 which is held with six No Plat form in Chennai Rly station on 11 July 15 Loading date, train no and name.

Customer service phone female
Ms. Selvakumari TellsJul 05, 2015

I have been traveling in the local train from Chengelpattu to Menambakkam during Saturdays and Sundays and some of the week days during afternoon time ie. Around 1'o clock or 2'o clock. Totally there are five ticket counters in Chengelpattu junction. Most of the time only one ticket counter is actively function, especially on sundays. Today, (05. 07. 2015)sunday, at one o' clock, there was a long que standing in a single counter, many of them could not able to get the ticket in time, as a result, in a hurry to get a train, a 35-year old woman, and her two young daughters were trying to caught the running train. Almost they could have got struck in the train track, but fortunately, they have been saved by the passengers. I request the railway department to take immediate and necessary action, to arrange atleast three to four ticket counters to function at all the times. So that we can avoid such a dangerous action to held in future. Thank you, .

Customer service phone male
Mr. Vijaya Bhaskar.k TellsJun 24, 2015

Good morning Sir 22403 was cancelled. May i know the reason for cancelled train. We have 20tickets in this day so kindly request give an suggestion this question. Thanking you.

Customer service phone male
Mr. A.saravanasundar TellsApr 03, 2015

2 hour more waiting of Tirunelveli passenger Dindigul junction. This is worst service of SR. The waiting two hours, waiting reason information not given to the passengers.

Customer service phone male
Mr. V Arumugam TellsMar 04, 2015

Sir, I am a disabled person. I have applied for I card. Please send the procedure.

Customer service phone male
Mr. Ganesh TellsFeb 27, 2015

Date 27. 02. 2015 January sathapthi tpj to cbe in this when the train cross erode and move to Tirupur at the focus light check point for wheels the person who sit in the left side near to the focus light watch his android mobile phone, even all the coaches crossed totally he do not care the wheel under the focus light i really upset how the passenger safety is maintain with these type of persons their own union can reply to this not to me as a passenger i safely reach to my town,, but at least one person ask him or remove mobiles to the staff at the time of duty s g babu.

Customer service phone male
Mr. Ezhilarasan TellsFeb 16, 2015

Dear sir, madamI am booked train ticket from Chennai to Viruthun Nagar on 13th January 2015. Amount is debited in account, but ticket not booked. So this amount is not credit my account. Please check it early as possibleTransaction ID number 3RegardsEzhilarasan. S9787655121.

Customer service phone female
Ms. Vidya TellsJan 09, 2015

Gents traveling in ladies compartment of Alapuzha-Kannur executive train number 16307.

Customer service phone male
Mr. Chandramouleeswaran D TellsOct 07, 2013

PNR number 4707345957 Transaction ID 0726195888 Train number 12601 Chennai Central to Pattambi Class 2A, Date of journey 5/9/2013. CANCELLED and TDR Filed on 5/9/2013 after chart preparation. Reason: Partial confirmation. No action taken for refund. please help.

Customer service phone male
Mr. J Kallappa TellsOct 02, 2013

i am jurny to hubli to torangllu so am take pysicaly hndicapt coach, but here no icharge officer becuse all normal people are aquiry so four disebled persson suffering our rigths please take action as possible as erly.

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