Does any one ever respond to these complaints. I have tried all your phone numbers they are disconnected? as with your email address's. Can someone please contact me my order number is 8225302. Thanks.
I ordered two tickets for the Adele concert in Auckland 23/03/2017. I was stunned to find that I had been charged a $250 booking fee? and tickets where in $AU not $NZ? costing me $1200 my order number is 8225302. There was no mention of seat numbers and to be advised that they would be sent three days before the event
Can you advise if this sale is legitimate or have I been conned
Urgent matter regarding ticket order
We have tried multiple attempts to contact a representative regarding a failed delivery, but have not yet received a response. The event in this Sunday (3 days). With the weekend coming up, I know delivery will be an issue and we will likely not receive the tickets in time for the event. We have contacted UPS on multiple occasions and they have responded that the tickets have been returned to Viagogo. But we have yet to receive any updated information. Please respond as soon as possible. Much appreciated.
I bought tickets for the Dixie chicks. They are for my family for Xmas. I am wondering when I would get these tickets? If someone could contact me about this it would be greatly appreciated.
I bought and sold my Morrissey tickets with you. I have received two contradicting mails. One saying I have sold my tickets and the other saying, enjoy your concert. It was stressful enough to sell the tickets and now I'm not sure what going on. I would have given them to a friend rather than just let them go. I was feeling relieved when I received the info that they where sold to someone. Please clarify my order was 7570361
I'm not working at the moment due to hurting my wrist and cannot afford to be wasting money. Yours most stressed out Julie.
Fraud. I agreed to pay for preium ticks at $687. Oo au each and was charge in my bank account $1800. 03 dollars the bank has now taken responsibility to contact Viagogo to get my money back and i will have to buy tickets though Ticketmaster which i should have done in the first place. Taken the fun out of seeing Bruce Springsteeen.
Pissed that I Never received my tickets for today's event and it wasn't even my own money
Order ID 7847059.
I have just received my tickets for the v festival in August at weston park Staffordshire on my door mat. I have paid for secure delivery not sure who has signed for them at all when I opened the envelope I found tickets in someone else name why? When you had my name already. I have tried calling the company dialing ten million numbers with no joy on talking to someone i want this dealt with immediately my contact number is 07581238930 thanks Anthony wildego.
My Order ID is 7163499. I have purchased two Gold Reserve seats to see Selena Gomez on Sunday seven August 2016 at the Margaret Court Arena, Melbourne. I was told that my tickets will be available for download no later than three days before the event. As yet I haven't received notification to enable me to download my tickets.
We bought two tickets for tomorrowland for July 22-24 and have not received them, we are leaving our house on Friday July 15th, we will be staying for four nights at Lisbon and then take flight to Belgium on July 20th for the Festival
We are very concern, please advise me as soon as you can. The Tickets are under my husbands name (Alcides Lugo )
Our home address is:
1260 NE 82ND ST
MIAMI, FL 33138.
I have ordered tickets for the England V Australia game on tomorrow 25. 6. 15 in Sydney. I have tried to sell these tickets as you guarantee. I can not sell these tickets as I need the ticket numbers which have not yet been delivered. I have tried to call a customer service number. No number seems to exist. I need a refund for my tickets and this ticket sold on as your company guarantees.
I think I have been scammed by Viagogo. I bought sports tickets and then sold them. But cannot get ANYONE to respond to my questions about how to get the tickets in time and how to get them to the new buyer in time for the event. If I do not do this, Viagogo says I lose my $$ - yet there is no contact number - ALL numbers listed on ANY website associated with Viagogo are invalid. Does anyone have advice?.
Please can you email me an electronic ticket for the order number 6877276.
I sold the passenger's concert ticket. The event date is 25/02/2016. The viagogo company sent the email to me said after 5-8 days I'll get the payment email. But until now I never get it and I put my email and order ID in website. It shows wrong number. Can u check for me. What's happen about it?My order id is 6303176
I bought Mumford and Son tickets on Thursday for tomorrow, 7th Feb show in Pretoria, South Africa. Was to be delivered by CitiSprint. Haven't received them and according to "my account" the status still says "confirmed" It is for my daughters birthday and this show is the only thing important to her. Should I be worried. Whats going on? Order ID 6508766. Is Viagogo actually reliable and legit? VERY worried. Bad service.
Bought tickets. A week till concert for Madonna in japan on 13th Feb. No response after many messages. Delivery address in Malaysia. Cant amend address on webpage to inform address valid till 11th February only. No notification given on ticket delivery to Malaysia and its a week to concert date in Tokyo. My account webpage locked and cant amend last delivery date.
I purchased tickets, the money was already picked up via Western union. I was supposed to receive my tickets yesterday and I still haven't heard back from them. The game starts in less than 24 hours. Please email me
I've bought tickets for Pear Jam concert in Brazil and received tickets with wrong name and price. I Opened a ticket at Customer service and until now more than 48 hours, no answer. Could please send me the correct tickets? ID 5554533 thanks.
I paid $605 for two tickets to Drake concert on 25th February. When I arrived I was told the tickets are fake. How do I get a refund? Ticketek said Viagogo is shonky,, but I think its the seller. I just want my money back after traveling five hours to attend this concert not happy.
Got sold the wrong tickets and will not get a refund or changed for the tickets we purchased in the first place. I will definitely will be going to the Australian news and papers to make sure no one buys from here or has the same upsetting rude service i have had.
I have purchased two tickets for Katy Perry tonight 27/11/2014 in Brisbane
But I have not received ticket. You have taken money from my bank, transaction number is 484 1844. Please contact me straight away via email
I have placed an order for Stereosonic Perth 2014 and have received an email, saying there was no trace of the ticket being purchased even though the money was gone from my account. Is there an Australian help number? Where it is possible to speak to someone instead of writing out problems.
we have a problem conserning our tickets for match Barcelona - Real Madrid 26 October.
Number of booking is following 3555781.
hi I really need help I am from south Australia I just brought one direction tickets we are leaving 27th September to Melbourne I see you send them out in a week before show I might not be here to grab them will can you send them earlier
Im concerned i wont get my pink tickets in time considering ill be travelling at 6am for six hours i was hoping we could resolve this today.
Transaction id is 3363403
I cant seem to find a local phone number to speak to someone
Event: Pink – The Truth About Love Tour
Ticket(s): Section General Admission Floor Standing, Row, (2 Ticket(s))
Venue: Sydney Entertainment Centre
Date: 9 August 2013, 20:00
i have to get in contact with someone, i have accidentally booked my tickets in the wrong country, i thought that they were for the Melbourne australia show (thats what i clicked on) is it possible to transfer the moneys spent on the melbourne show as i am a permeant resident of australia.
THIS IS URGENT! Re transaction Number 3137606
I STILL HAVE NOT RECEIVED MY TICKETS FOR PINK IN SYDNET ON 10TH August.. MY HUSBAND AND I ARE TRAVELLING TO AUSTRALIA FROM NEW ZEALAND SOLELY FOR THIS CONCERT AND AS YET HAVE NO TICKETS I HAVE HAD NO LUCK WITH YOUR MAN IN AUSTRALIA AS HE NEVER ANSWERS MY PHONE CALLS OR MESSAGES. I NEED TO KNOW WHERE MY TICKETS ARE TIME IS RUNNING OUT WHAT HAPPENS IF I do not RECEIVE THEM BEFORE I LEAVER NEW ZEALAND IS VIAGOGO GOING TO PAY MY AIR FARES AND HOTEL EXPENSES. THIS IS URGENT AND I AM GETTING NOWHERE MY PHONE NUMBER IS
I have received no conformation of my tickets to the beonyce concert of which I paid too much money for and received no tickets?? I have informed my bank of this transaction via my MasterCard and you will be contacted soon if the money is not credited back into
My MasterCard account immediately! My name is fiona Barry. Email is Please credit back to my account the amount for the four gold tickets I purchased or the bank will be contacting you! Fiona barry
I have purchased tickets to Manchester you vs All Stars soccer in Sydney being held tomorrow. I havn't received my tickets yet. I need to leave computer access to travel in less than 24hrs. The e-mail I sent yesterday has not been answered. The previous e-mails were answered with a standardised answer. How do I get my tickets or find out about them. The tracking site says you are still working with the seller. When does the guarentee to replace them happenMy customer number is 3304412. e-mail is